Lawyers Should More Often Refuse Additional Work From Difficult Clients
It isn't just the usual red flags, such as not being paid on time. Some clients can really be nightmarish in surprisingly new ways.
It isn't just the usual red flags, such as not being paid on time. Some clients can really be nightmarish in surprisingly new ways.
It is in your interest to rid yourself of certain clients that will harm your career and/or you cannot service appropriately.
Legal work isn’t slowing down, and the firms that win won’t be the ones working harder — they’ll be the ones working smarter.
Three recommendations on what to do when you encounter a potentially troublesome client.
As service providers, lawyers are at a disadvantage when it comes to collecting unpaid bills. What can you do?
In order to make a good decision about how to handle clients, it is important to assess their actual or potential contribution to the firm’s professional and financial bottom line.
What's Brian Tannebaum's strategy for dealing with clients that you realize aren’t a good fit, and that are abusive with you, your time, and your staff (even if your staff is just you)?
Explore the mindset, cultural shifts, and training strategies that define the AI‑savvy lawyer, revealing why human judgment, standardized competence, and integrated learning—not technology alone—will shape the future of the profession.